To add your hosted email address to your Outlook account, please follow these steps: Step 1. Open your Outlook account and click File, then click Add Account. Toggle the option to do a Manual Setup or Additional Server Types, then click Next.
Pre-Flight Check. These instructions are intended specifically for setting up a new email account in Microsoft Outlook 2016 for Mac OS X 10.11.3. If you have not already created an email address on your server, visit our. If you need to configure your email address in Outlook 2016 for Microsoft Windows, see. For other mail clients, check out our tutorial on. Step #1: Add or Edit the Email Account. To set up a new email account or edit the settings on an existing one, click the Tools menu and then select Accounts to open the Accounts panel.
Note: You cannot edit an existing email account to directly change its connection method. To change an account from POP to IMAP or vice versa, simply add a new account for the email address as described below and select the desired connection type. Outlook 2016 will allow you to have multiple accounts for the same email address, so an account for sample@example.com using IMAP can coexist with an account for sample@example.com using POP. To prevent data loss, do not delete the existing account before adding a new one. Step #2: Configuring a New Email Account On the account information panel, enter the information as follows. At first, you will only see the E-mail address and Password fields. Once you enter your email address, Outlook 2016 will recognize that you’re not attempting to connect to a web service such as iCloud, Google, or Yahoo, and will automatically expand the window to reveal all the fields shown in the image above.
E-mail address: requires your complete email address, such as sample@example.com. Password: is the password associated with the email account. User Name: is your full email address. It should exactly match what you entered into the E-mail address field above.
Type: you may select IMAP or POP. IMAP is recommended for its ability to sync messages between multiple devices (to learn more about the difference between the protocols, see ). Note: A self-signed certificate uses the same level of encryption as a third-party verified certificate; the difference is that it is you who are verifying your server’s identity and not a third party who is paid for the service. However, if you would prefer to use a third-party verified SSL certificate to cover core services (cPanel/WHM, POP3, IMAP, SMTP and FTP) on your server, you can find instructions for ordering and installing an SSL certificate at, and you’ll find a guide to installing your certificate on email and other core server services at. Should you find that you need any assistance, please feel free to contact a technician who can assist with obtaining and installing an SSL from the vendor of your choice. Once connected, Outlook 2016 will download your mail from the server along with any custom directories you’ve added, which will be synced by default.
Step #4: Editing an Existing Email Account To change the settings on an existing email account, click the Tools menu and then select Accounts to open the Accounts panel. Click on the name of the account in the left pane, and make the desired changes:. User Name: is your full email address. It should exactly match the value of the E-mail address field above. Password: is the password associated with the email account. Format for mac. Incoming server:. When using standard (non-SSL) settings, use mail.yourdomainname.com.
When using secure (SSL) settings, use the server’s hostname (host.yourdomainname.com). The default port numbers should not need to be changed unless you have configured your server to use non-standard ports. If you do need to configure mail on a different port, you can check the box next to Override default port and enter the appropriate incoming mail server value (POP3 should be 110 for non-SSL connections and 995 when using SSL; IMAP should be 143 for non-SSL connections and 943 when using SSL.). Check the box next to Use SSL to connect (recommended) for a secure connection. Outgoing server:.
When using standard (non-SSL) settings, use mail.yourdomainname.com. Mac os x taskbar for windows 10. When using secure (SSL) settings, use the server’s hostname (host.yourdomainname.com). The default port numbers should not need to be changed unless you have configured your server to use non-standard ports. If you do need to configure mail on a different port, you can check the box next to Override default port and enter the appropriate outgoing mail server value (25 for non-SSL connections and 465 when using SSL; Unlike many other mail clients, Outlook 2016 does not require you to use port 587 on Mac OS X).
Check the box next to Use SSL to connect (recommended) for a secure connection. The More Options button will allow you to configure authentication for the outgoing (SMTP) mail server:. Authentication: Typically, Use Incoming Server Info is sufficient, but if you receive connection errors due to SMTP authentication, you may need to select User Name and Password. Do not select None; you will not be able to send mail if None is selected as the authentication type. User Name: This field can only be filled in if you use the User Name and Password authentication type. If enabled, it must be the full email address. Password: This field can only be filled in if you use the User Name and Password authentication type.
If enabled, use the email account’s password. Bonus: Select IMAP Folders to Sync By default, Outlook 2016 for Mac OS X will sync all IMAP folders. To specify which ones you want to sync, pull down under the Tools menu and select IMAP Folders to bring up the Folder Browser. In the Folder Browser, you will see a list of your accounts in the left pane. In the first pane, click on the IMAP account’s name. In the second pane, click on INBOX (or the desired custom folder, if listed).
In the third pane, click on the folder to which you want to subscribe or unsubscribe. Folders to which you already are subscribed will be displayed in bold type, while folders to which you are not currently subscribed will be displayed in a light-face font. Note that on some versions of Mac OS X, the distinction can be almost imperceptible. Clicking on the name of a folder to which you are subscribed will allow you to click the red ( – ) Unsubscribe button in the top-left menu, and clicking on the name of a folder to which you are not subscribed will allow you to click on the green ( + ) Subscribe button in the top-left menu. You can not unsubscribe to default account folders, such as Drafts, Junk, Sent, and Trash.
Table of Contents
Steps to Configure Zoho Mail account as IMAP in Outlook
- Log in to your Zoho Mail account to enable IMAP access. (Login to www.zoho.com/mail >> Settings >> Mail Accounts >> IMAP Access >> Enable IMAP Access by clicking the checkbox).
- Launch the Microsoft Outlook application in your system.
- Go to the Tools menu, and select the Accounts option.
- Select the Other Email option.
- Enter the below details in the Account Information page:
- Enter your Zoho email address(user@domain.com or email aliases for organization accounts or username@zoho.com, if you have a personal account) in the E-mail Address field.
- Enter your Zoho account password in the Password field.
- Username: Your Zoho account email address (user@domain.com or email aliases for organization accounts or username@zoho.com, if you have a personal account).
- Type: Select IMAP from the dropdown list.
- Incoming server:imappro.zoho.com - for organization accounts (if your domain is hosted with Zoho).
- Incoming Server:imap.zoho.com - for personal accounts (if you have a personal @zoho.com account)
- Select the Use SSL to connect checkbox.
- Outgoing Server:smtp.zoho.com
- Select the Override default port and Use SSL to connect checkboxes.
- The Port Number field next to Outgoing server will be enabled now. Set the Port Number to 465
- Click Add Account.
- After the account details are validated, the details will be displayed in the Accounts tab.
- Close the Accounts tab, and you will be able to access your Zoho Mail account on Outlook for Mac.
Specific Instructions for Outlook IMAP
Sent Items
By default, our SMTP Servers automatically place sent emails in the Sent folder. However, when you send an email with Outlook, it also saves another copy in your Sent folder there.
To avoid duplicates in the Sent folder, change the following settings:
In Zoho Mail:
You can turn off the copy created by the server in the SMTP settings. Refer here for instructions.
However, you can also change the settings in your Outlook application.
In Outlook:
- From the Tools menu, select the Accounts option.
- Select your Zoho Mail account from the accounts listed, and click Advanced.
- In the Folders tab, select the Don't store a copy of sent messages checkbox.
Downloading full messages
By default, Outlook downloads just the Sender, Subject, and the Date Information (headers) when syncing email. It downloads the full message only when you click on that email. You can change this behavior by changing the Send/ Receive Settings.
- From the Tools menu, select the Accounts option.
- Select your Zoho Mail account from the accounts listed, and click Advanced.
- In the Server tab, uncheck the Download Headers only option.
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